Volkswagen Passenger Cars India has announced an extension to their comprehensive service support for their customers until 30th June 2021. Volkswagen India is taking several measures to support its customers, dealers and employees across all its networks pan-India, due to the current prevailing Covid-19 conditions and lockdown.
As the country battles with the second wave of the COVID-19 pandemic, many states in the country have either imposed lockdowns or strict regulations to keep the virus spread in control. Given the uncertainty due to pandemic-induced lockdowns and travel restrictions in several states across the country, customers are unable to bring or send their vehicles to the authorized service centers for scheduled maintenance or repairs. Volkswagen India is committed to its customer’s convenience and to address the current situation, the brand is offering them utmost support by introducing an extended comprehensive service assistance which includes warranty, extended warranty, RSA and service value packages for its customers.
“Speaking on this situation, Ashish Gupta, Brand Director, Volkswagen Passenger Cars India said, “Keeping in mind these unprecedented times, we have announced an extension to all our comprehensive services and warranties until 30 June 2021. As a customer centric brand, we prioritize the safety of our customers and our extended service support package is an assurance that all services will be provided as applicable. We understand customer’s requirements and through these initiatives, we aim to provide a peace of mind ownership experience to all our valued customers.”
In lieu of the current challenging times, Volkswagen India continues to ensure safety of its customers and will communicate closely with them. To extend the comprehensive service support, customers can visit any authorized Volkswagen workshops across India, once the lockdown is lifted.