Initiatives include providing sanitizers, face masks & encouraging cashless payments.

Meru Mobility Tech Pvt Ltd has introduced several measures to enhance customer protection during the ongoing Coronavirus pandemic. These measures are aimed to provide a healthy and safe ride for the passengers as well as help the drivers maintain the highest standards of hygiene, both personally as well as within the cabs.

Meru is updating its driver-partners on various preventive measures like using alcohol-based sanitizers, wearing face masks while changing them regularly, encouraging cashless payment to minimize personal touch as well as maintaining social distancing amongst fellow drivers. These measures are aimed at upgrading levels of hygiene within the cabs as well which will provide for a pleasant and safe ride for its passengers.

Meru has launched this initiative through a series of activities that include distribution of sanitizers and masks, on-site training of drivers, message blasts and distribution of do’s and don’ts leaflets for their driver-partners. Since the driver earnings have been severally impacted Meru has waived off their commissions and has launched incentive schemes for the deserving driver-partners who are the true superheroes serving its customers during these trying times.

Meru cabs has introduced a unique ‘Ozone Treatment’ to sanitize the cabs at designated hubs in the city. This process helps by releasing Ozone (O3) air inside every cab and in the process reducing the extent of viruses and bacteria. O3 easily permeates through vents, far seats, under saturate upholstery fibers and reaches all the nooks and crannies in the vehicle which are usually hard to reach. This Pan India initiative of Meru has so far been carried out for over 1000 cabs and counting. 

Speaking on the initiatives, Neeraj Gupta, Founder and CEO at Meru Mobility Tech Pvt. Ltd. said, “Meru has always focused on serving mobility needs of its customer base in a hassle-free manner. To mitigate the risk of contracting the virus, we have taken several measures to reassure customers and maintain the safety of both the rider and driver-partner. I am sure that these measures in conjunction with the general awareness of both our drivers and passengers will make traveling in a Meru cab that much safer during these times”.

To make travel more accessible to everyone, Meru has reduced its fares by a flat 40%. Meru will offer riders an affordable solution to at a starting price of Rs.39 in select cities which will include Mumbai, Delhi, Bangalore, and Hyderabad.